Credentialing & Compliance

At Reenix Excellence, we uphold uncompromised commitment to data privacy and security with 100% compliance to HIPAA-HITECH regulations. Every layer of our infrastructure—physical, digital, and procedural—is fortified to ensure the utmost protection of sensitive healthcare information.

1. Controlled Physical Access
   • Entry to sensitive areas is restricted via biometric scanners and access cards.
   • Employees wear visible photo IDs at all times.
   • Access logs are regularly reviewed to detect any unauthorized attempts.
   • Role-based access is granted following the principle of least privilege.

2. Onsite Security Protocol

• 24/7 security personnel are stationed at all entry and exit points.
• All visitors must log details (ID, contact, signature, reason for visit) and present valid identification.
• Visitor records are retained securely for a minimum of 10 years.

3. Surveillance & Monitoring

• Comprehensive CCTV coverage across entry points and production zones.
• Daily random reviews of stored footage by security personnel.
• Footage is archived for 6 months and securely backed up thereafter.

4. Vendor Management

• Vendors must sign NDAs before entering secure zones (data centers, power control rooms).
• All vendor activity is supervised and escorted by security staff or designated employees.

5. Device Restrictions

• Only authorized managers may carry phones inside the facility.
• All other personnel deposit mobile devices in secure lockers.

6. Personal Belongings Policy

• Bags and backpacks are not permitted on the production floor.
• Locker boxes are provided for secure storage outside work areas.

7. Network & Application Control

• Individual user access is created via enterprise-grade directory services.
• Group policies manage access to shared drives and storage devices.
• Passwords follow strict standards for complexity and renewal.
• USB and portable storage use is disabled; only approved printers are accessible.
• No wireless access points are allowed on-premises.

8. Advanced Firewall Protection

• UTM (Unified Threat Management) solutions control all network traffic.
• Traffic is filtered using URL, content, and application filters.
• Inter-network communication is blocked by default unless explicitly allowed.
• Internal IPs are masked using Network Address Translation (NAT).
• Firewall activity is logged and archived for up to one year.
• IPS (Intrusion Prevention System) is integrated and updated in real-time.

9. Secure VPN Connections

• IPSec VPN tunnels ensure safe connectivity between our systems and client networks.
• Only authorized employees may connect via client-to-site VPNs.
• Authentication is enforced through directory services.
• VPNs are locked to specific IPs on both ends for maximum security.

10. Network & Power Redundancy

• Fully redundant networking infrastructure prevents downtime.
• Dual ISP connections in active-active mode ensure uninterrupted internet access.
• Power supplied via a 130 KVA UPS and 750 KVA diesel generator.
• All critical systems are protected with additional 22 KVA rack-mounted UPS units.

11. Centralized Malware Protection

• Enterprise-level antivirus systems deployed across the network.
• Real-time malware protection with automated definition and patch updates.
• Firewall adds an extra layer of defense against external threats.
• Patch management ensures every system stays updated with latest security fixes.

12. Facility Safety Measures

• Fire extinguishers placed strategically throughout the facility.
• Fire drills conducted every six months to assess emergency response effectiveness.

At Reenix Excellence, data security is not just a requirement—it’s our standard. We’ve built a resilient ecosystem where compliance, confidentiality, and control come together to create a truly secure healthcare environment.